Network and Software Failure
24 Hour Emergency response
Denial of service attack assistance
Spam/Email attack assistance
Cisco IOS bug/failure assistance
Programming errors/Software system failure consulting
Problem user checks, audit of system usage
DNS/BIND/domain hijack assistance
Backup Email spooling/user accounts/FTP sites during outage
Operating system operation audit, OS problems, tracing
Hardware Failure Response
24 Hour Emergency response hardware repair
Hard disk mirroring, backup software setup, installation, and recovery
Loaner Hardware delivery and setup
Service handling at SCN Research co-location facility
Assistance with data recovery and outage handling